Catshill Dental Practice (Bromsgrove Surgery) 119 Golden Cross Lane, Catshill, Bromsgrove B61 0LA

"I personally hate going to the dentist as I’ve been treated poorly in the past by other dentists. The staff here are very friendly and professional. Always make me feel welcomed and any work I have done has always been 10/10"

"Dental staff and hygienist are absolutely brilliant, can’t fault them at all, but reception staff are rude , abrupt and unwelcoming., especially the new young girl. Each time Iv been in , she barely lifts her head and barks .. surname ? That is the most effort she puts in. If you want to work front desk .. at least smile , greet the patient and show a few more manners."

"This surgery offers the worst service I have known in 40+ years if visiting the dentist. I was told I needed a filling in June 2021. Since then I have had 4 appointments cancelled in which the proposed dental work was to be carried out, each time having only a few hours notice if the cancellation at most. When I did get an appointment with another dentist at the practice supposedly to get the filling I was at in the chair for 30 seconds to be told I needed the same filling but would need to make another appointment and charged £23 for the privilege. I booked a further appointment only to have that cancelled less than an hour before, so 9 months on and repeated bouts of severe toothache I’m still without any treatment. Do not use this surgery"

"It was very easy to book an appointment over the phone, the receptionist was friendly and informative. On arrival the receptionist was again very friendly and I did not have to wait more than a couple of minutes to see the dentist, Minal, who was very friendly and helpful. I had previously been to a private dentist but found the quality of service here as an NHS patient far better."

"HIGHLY RECOMMEND. Best dental treatment l have ever received. Waleed Khan, the Dentist, provided, on a number of occasions, pain free, first class dental treatment. He was extremely patient & sensitive to all of my needs, courteous and professional, as are all the other staff. Any queries Karen Tait, the Manager dealt with immediately & endeavoured to resolve any queries to my satisfaction. Massive thank you and appreciation to all the team at Catshill dental surgery who work relentlessly hard to meet the needs of the patient. JASMINE KAUR."