The Birth Company, Alderley Edge Talbot Road, Cheshire, Wilmslow SK9 7HR

"Amazing service that i would recommend to anybody pregnant and i will be gifting to my friends moving forwards for them to go! My wife had the harmony testing at week 10 and anomaly scan at 20 weeks and both experiences have been fantastic. Welcoming team who are competent and thorough with a very clean facility. No rushing, all checks needed are completed and any questions answered."

"It's taken a lot to write this, whilst it's also taken over 12 months. September 2021 The Birthing Company broke the news of a missed miscarriage. The sonographer was very professional and did what she could. We had paid upfront via phone for the initial fee and then an extra £60 again approx due to dating and it may be a more detailed scan. Less than 24 hours after I'd been at the clinic the receptionist (the same lady who was there the day before and saw how devastated I was) called me. "Hi Rosie I'm just checking our records and you still owe £60, we can't see if on our statements!" Still to this day it baffles me. Just general courtesy means you would open a phone call with how are you etc. I obviously said I'm not thinking about that now, I also know I paid so check. Within 24 hours I was emailed the same information. A very cold email. Subsequently then never heard from them again. Based on the fact I could see it out of my bank tells me they had realised but again didn't even send a courtesy sorry. Your service is supposed to have a duty of care to deal with humans in joy and trauma. Unfortunately your after care majorly failed me and made me realise I was simply money to you. It caused more trauma to the experience I then subsequently went through for 2 weeks. I am now 12 weeks pregnant and was adamant I would travel rather than use your service. However I stumbled on Ultrasound Direct who are also in Alderley Edge. In comparison you have a lot to work both customer facing and financially. They are a fraction of your price and the service and after care is another level. Possibly because they are human. I left it 12 months to mentally recover and hopefully have a comparison. So here is my fair review. I haven't contacted your clinic directly to give my feedback. When you are in this line of business I shouldn't have to feedback to be kind, so figured it would be pointless. I'd prefer to just inform the public so they can make an informed choice. *NOTE* Review changed from 1-3 due to after service when the MD found out about my experience. Since leaving this review The MD has called and couldn't have been more apologetic. She has checked our records and also confirmed £60 was refunded ,so can't understand why they were asking for more money. I hope this review has positively impacted the service of The Birthing Company provides and nobody experiences what I dealt with. Thank you Kate personally and offering a complimentary 16 week scan if we chose to use it. x"

"Planning on doing ivf outside the UK This company assisted me with what I required , the dr and receptionist were amazing! Definitely recommended!!"

"The care I have received from The Birth Company Cheshire from Olga, has been second to none. The service is faultless, caring, unhurried and kind. It’s worth every penny. The scanning is thorough and the staff are professional, yet warm and welcoming at every point. Sangita, on reception is always chatty and extremely friendly."