MotorServ UK Solihull Shirley, Solihull B90 4NZ

"Fantastic service from start to finish, car was collected and delivered, options provided to me in regards to servicing, thorough health check was conducted on the vehicle (complimentary may I add) and was informed as to the necessity of certain repairs, very good guidance given and car was valeted before being returned. All in all despite having a new car and being badgered by main dealers to bring my car in for a service at an extortionate price I am very glad to have found a main dealer alternative with a similar calibre of service! Will be a returning customer"

"I recently sold my BMW 3 series through MotorServ UK Solihull. I initially had paid for an ad on Autotrader in the attempt to sell the car my self but didn't have much luck at all over the 4 weeks it was posted online. MotorServ reached out to me and said they would like to sell the car for me and agreed a sale amount and how much of a fee they would take. I took my car down to site so they could check it over and get it on the ramp, to make sure everything was in good condition. They also took a lot of professional pictures of it so they could advertise it for me on their own website and other platforms they use. For this visit I needed to valet it before heading down. I was told on average it takes around 4 weeks to sell a car, and mine sold in around 5 weeks. I was happy with the final amount I received. I was looked after mainly by Bart who was both experienced and efficient. However everyone I had spoke to at MotorServ was very friendly and was always helpful. I did have some concerns around receiving the funds as I was told initially I would receive my money between 1-14 days. Simon the accounts manager was very helpful and ensured I received my money straightaway without any delays, so that I could use this towards my new car. As a note for anyone potentially selling their car via MotorServ I would advise that you may need to take your car down on multiple occasions so prospective buyers can have a look and test drive your car. For me this was quite difficult as I work full time and don't live that close to the Solihull. This is something to consider discuss with the team in advance. Overall happy with the service and would definitely recommend, they were a professional company and ultimately delivered on their initial offer."

"Had MOT booked call to cancel as I've had it done already. Spoke with Tom. Very friendly and professional. Went out of his way to check something for me and offered great advice. Excellent service. Recommended. Will come back and use next year. Thank you"

"100% GREAT CUSTOMER SERVICE backed by fantastic outcome. The staff were great and the manager Arfan was exceptional from the initial call till the completion/aftercare. I booked my pride and joy for MOT and Service as i was recommended. I was ever so impressed with everything. Booking in was very easy and the handover went really well and on prompt. The staff were very helpful and answered all my questions. The waiting room was clean and bright with complimentary refreshments which is hard to come by these days. The work carried out was remarkable and at very competitive prices with quality parts. Will be coming back. Date of experience: 14 October 2022"