JD Sports Langston Road, Loughton IG10 3UE

"Been calling the store for over 20 minutes to check if a item is in stock and no answer. I have seen other reviews about this issue which obviously hasn't been resolved! Annoyingly I have had to order pair of trainers which will take 7 days to deliver......from a store that's only 10 minutes away. Come on JD whats that about? Ordered online and was offered 10% off which is why I have given a 2 star rating and not 1. JD need to take some advice from their brand ambassador Dizzee Rascal and FIX UP and answer the phones. They wont, so you wont ever LOOK SHARP! Rant over."

"Went to return an online item which was processed ok and the assistant was nice once eventually served. Upon arriving to the queue, she was too busy having a chat with the lady and very slow with that transaction. She knew we were waiting! Management (Russ) so oblivious and need to take action. They can chat at break time!"

"I phoned up this branch as wanted to check stock before going down to store and the phone just rings with no answer 10 times i phoned with out anyone taking the call and when i went into the branch the phone was ringing with no one answering so i know that was the same situation for me, While in store the manager went missing with the till keys for 15 mins and someone shouted out hes in the toilet being sick from being on it ?? Give this branch a miss."

"Selection is a bit thin on the ground. I found some Adidas bottoms I like but were priced at £70. I thought it was a bit too much and checked the Adidas website....£50. I think JD are trying their luck with them as they also priced at €60.... Not sure how that works."