Sandwitches Cafe 12 Newgate, York YO1 7LA

"2 x bacon waffles and maple syrup. Cold, 3 rashes bacon, 3 potato waffle sized waffles, almost no syrup whatsoever - just under £20 with delivery Never again, a complete ripoff of price to quantity and quality ratio. Would have been better off getting the McDonald’s pancakes that my girl wanted but convinced her she’d prefer this… ^ Left this review on just eat, and the reply from the restaurant is atrocious. Sandwitches Cafe replied That’s your opinion. I made it and it was a good size. Please don’t order again. In my opinion, as the customer 3 Heinz potato waffles and 3 rashers of bacon is not £8's worth of food. It was cold, lacking the syrup and frankly a disgrace to serve and charge someone for what we got. The audacity of the restaurant telling us not to order again when i clearly already stated in my review i would not be ordering again. I cant see this place staying open too long with an attitude like that... Any bad review is met with denial and arrogance. Its like something of Gordon Ramsey's Kitchen Nightmares! Edit - reply to the response - Why are you so defensive and flat out rude when there a people telling you they had a bad experience? The worst thing about your restaurant is you and your attitude! An how are you have the audacity to tell someone to learn how to cook when you charge £8 for toaster waffles and bacon! Absolute disgrace... Reply - How am I lying?! My opinion is my opinion. Your attitude is flat out disgusting, and now there’s an upload picture feature everyone will see what you sent me and my little girl for the price we paid. One picture is worth a thousand words and all that. I’m not trying to ruin your business I’m trying to get you to see what you produced for what you charged is outrageous. Go to any other restaurant within the bar walls serving waffles and see what you get for the price you pay… Go ahead, throw more insults and “defend” that…"

"From the outside you would never be able to guess how the inside and upstairs looks. It is a real gem in York, the prices are excellent and the staff were so lovely. If you are passing definitely visit, even just for a coffee I promise it's worth it!"

"This place intrigued me because of the name. And that it had themed rooms. It's a quirky little place. Plus they had a snoozing pooch at the bottom of the stairs, always a bonus. I had a gin and tonic and a jacket potato with tuna - all delicious! My partner had chicken and bacon loaded fries and chocolate milkshake - also delicious! The staff were clearly very busy and it was quite a warm warm day, so added stress! But they were all happy and friendly. The bill came to about £24, fairly reasonable and we got to read lots of awesome quotes on the walls too!"

"I popped in for a hot drink as walking around York was bitterly cold. I decided not to eat here just because I didn't feel relaxed. There were plenty of people here though, friendly and quirky. Just not a place for me."

"Hidden gem! Quirky, music themed, 3 storey, little cafe hidden behind an unassuming facade. Good variety menu. We had club sandwiches and they were delicious. When we visited, there was a young workforce in place who were friendly, fast and efficient. Will definitely go back on my next visit to York. Highly recommend."