Next 48-54 St Anns Road, Harrow HA1 1JX
About the Business
NEXT is a premium fashion retailer that offers a wide range of clothing items, shoes and accessories for both men and women. Located at 48-54 St Anns Rd, Harrow HA1 1JX, United Kingdom, our store is a highly sought-after destination for fashion lovers in the area. Our vast collection of stylish and trendy items is sure to cater to all your fashion needs, from chic dresses to stylish shoes.
As a clothing store, we offer a range of items for all occasions, from casual wear to formal attire. Our collections for both men and women are tailored to fit the latest fashion trends and make you stand out from the crowd. We also have a wide selection of shoes available, making us more than just a clothing retailer. Our impressive range of shoes will leave you spoilt for choice, whether you're looking for trendy sneakers or elegant formal shoes.
Established with an aim to provide affordable high-quality fashion, NEXT stands out among other stores. Our focus on providing excellent value for money while not compromising on style has helped us create a loyal customer base that keeps coming back for more. Our commitment to quality is underscored by our stringent quality control procedures, ensuring that our customers always receive the best in class products.
As a point of interest, our store has become an iconic location to visit for tourists and locals alike. With a rich history in fashion retail, our store blends the old and new, giving it a unique appeal. Our experienced and friendly staff will help you navigate our store with ease and provide tailored advice on styles that suit you. Shopping at NEXT is more than just purchasing clothing; it’s a unique experience that you'll want to revisit again and again.
In summary, at NEXT, we are dedicated to making sure that you look and feel your best. Our store can be described as both a clothing store and a shoe store and is always a point of interest. We strive to offer fashion that exceeds expectations while providing exceptional value. Visit us today at 48-54 St Anns Rd, Harrow HA1 1JX, United Kingdom and discover our world-class collections.
Photos
Hours open
Monday:
09:00 - 18:30
Tuesday:
09:00 - 18:30
Wednesday:
09:00 - 18:30
Thursday:
09:00 - 19:00
Friday:
09:00 - 18:30
Saturday:
09:00 - 18:30
Sunday:
Closed
Reviews
"Had 2 collections and one return in store, all went fine. The wait for collection is quite long and the returns process is also quite slow but otherwise no issues. Most of the staff seem like they don't want to be there. The store has limited stock so I've never found anything I liked when browsing while waiting to pick up my parcel."
"Consistently slow service. Understaffed and understocked. Waiting in line to pay is worse than waiting at a post office. Avoid this place."
"A small outlet so having lesser options across merchandise is definitely a given. But, still decent for some basic stuff. Also, the customer collection point does take really long at times! So please go with some buffer. Staff is generally accommodating and co-operative."
"Rude staff members. My parcel got sent to the wrong shop the previous week so I was collecting my parcel a week later. I'd also ordered some other items. Recently moved here and my old postcode was on my parcel and the lady who served me was very accusatory when I gave my new postcode thinking that would be the one used on my parcel. She also didn't give me my other two parcels at first and I had to ask for them to be handed to me. She also made me show my ID twice. Really rude, especially considering I enjoy shopping at Next and find the clothes to be of good quality. Don't expect to be treated as a thief, especially after placing a large order. Won't bother coming here again. I would rather order to another store and travel into London to a different Next."
"Update: this is the third time my order got misplaced and CS tells me they need 7 days to investigate. Avoid store collection at this store at any cost!!! Most of the time customer service is terrible. Staff is it overworked and unfortunately it is impacting it a lot. Today I had the worst experience, first the man who was giving out my order was quite rude, when the postcode I told him didn't match the parcel he just kept asking what's my postcode. I even showed him my email confirmation, he could have even seen card ending and verify but he kept asking for postcode (which I already tried updating few times on the website). When I insisted taking the parcel he held it away like I was a criminal. Then he figured he can ask if I have a previous post code - genius! Then it matched and I got my first parcel (£10 leggings, not worth this hassle). Then the second part of my parcel he said abruptly I have to go to the till. I was upset and he just rudely left without a comment. This person should not be working in a customer facing job if he has minimal skills or management should train staff more. When I went to the till they couldn't find the second part of my order. It's sad that the quality next has is flawed by their online store setup, where orders often get mixed up or devided. If they can't guarantee a smooth online buying experience then it would be worth cutting down on the lines they sell online. I know I won't be ordering online any more unless necessary."
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