Vertbaudet 2 Navigation Walk, Wakefield WF90 8AA

"I love the clothes from this site, absolutely beautiful and completely different to what you can get in the UK. The quality is outstanding too. Yes it takes a long time for delivery but it is very clear that they are based in France and we are all aware of the Customs delays since leaving Europe. I buy for both my son and daughter and the quality is far superior to any equivalent priced British brands."

"I love the quality of the clothing, in particular the underwear is exceptionally good. The orders do take some time to arrive but I have never had to exchange or return anything, they are always correct. One thing I would like to see is more girls clothes without frills/sparkles/pink/sequins/unicorns. Also the 'indestructible' fleece lined trousers are fantastic but only go up to age 8. Also some girls sleeveless or short sleeved thermal vests please."

"Update: just would like to update that I did receive the item that I ordered on 24.09.2022. The jacket for my daughter arrived today in the afternoon. The jacket is the perfect size 7-8yrs old and the colour & quality is very good. I was very apprehensive during the last 15 days, thinking I wouldn't receive my order after reading a lot of reviews about this company. However, I did receive my order but it took 15 days. I would politely suggest that the company provides more information and updates regarding tracking as there was no information via email or text. In addition there needs to be more better communication and customer service. Thank you for my order"

"I ordered a sit on toy for my Granddaughter's first birthday. Took 2 weeks to arrive, but I'd ordered in plenty of time, so not a problem. However when the tricycle arrived, I was shocked to see it was packed in a box, and needed assembling. No mention of this on the website, and at a cost of £65 I was astounded. I contacted customer services, and they have been spectacularly unhelpful, giving me advice such as 'look on our website commitment page, a small section about packaging might prove helpful in future', seriously are they kidding. I also asked how to leave feedback for the item, and was told a bare faced lie, that there was no provision for customer feedback, and yet every item on their site, does indeed have a feedback section (although I notice it is not used). I had to pay a handyman today to assemble the tricycle, another £20 to the already outrageous price I'd paid for the item. It took him 30 mins to put together, and he had all the tools needed, so goodness knows how I would have fared myself. Do yourself a favour and buy British, this is a French company, and they couldn't care less for customer service."

"I don't usually write reviews but after reading all the negative comments, I wanted to express my very positive experience with this company. Ordered a toy box, cushion and storage boxes. All arrived after 6 days of ordering. Great products, I was kept up to date with the delivery via the website, and was aware of the 2 hour delivery slot on the day. Very well made toy box, good clear instructions and very easy to assemble. Can't fault them! I didn't need to contact customer service or send anything back which I can see from other reviews people have had problems with, but with regards to the time scale and quality I can't see a fault! Would order again :)"