Taco Bell 166 Earls Court Road, London SW5 9QF

"Love the food and followed instructions. Safely delivered to my £1.5M home in Notting Hill!"

"Tl;dr: Don't waste your time here, there are better options in the vicinity. The long version: The place closes at 10:00 O'clock PM, but when we arrived at 09:00 PM we were told, rather aggressively, that we can't dine in and we con only take out. When we asked why, they said that it's because they started cleaning, in preparation for closing for the day. Nobody was really cleaning and they were still preparing food. This was simple laziness, so as to not having to clean the dining area after closing the store, and customer satisfaction not being a priority. As for the food itself, we actually waited 30 minutes to get the take out bag, since the woman at the counter hadn't noticed that it had been sitting next to her for around 15 minutes. Only when we asked her why our order was taking so long, did she actually consult with her colleague in order to verify that the paper bag next to her was our order. No compensation was offered and the food was already cold, but we gave up on trying to explain what customer satisfaction was. We ordered tacos and burritos. The tacos were ok, but the burritos were 90% tortilla and an abysmal amount of filling. This place is NOT recommended!"

"I had a meal for lunch from here. To be honest, it was pretty much like having an Old El Paso dinner kit made for me. It was okay but really nothing special. Not bad if you fancy a mediocre texmex but you can definitely get better e.g. Tortilla. The staff ignored me when I went to the counter to order. It took me a while to realise I needed to use the machine to order but they could have said rather than walking away from me."

"I said I'd eat in but they still used up a paper bag. When reminded, they tipped out my food so the fries and cinnamon twists fell directly on a bare plastic tray. I asked if they had no liners and was told, no. Later I found my taco was only half filled so went to the manager for a new one; which he kindly supplied (along with replacement fries) on paper liner!! So in fact the first staff could have done this. Next customer after me suffered too. He asked for a slight customisation that they refused to accommodate — thus driving him to go elsewhere. I too would have left, had I not already paid. The staff would prefer to argue over trivial details, than get a good review :-("