Matalan Dartmouth Circus, Birmingham B6 4LD
About the Business
Matalan is a leading and well-established institution that has been providing quality clothing and home goods to customers for over 35 years. Located at the bustling Dartmouth Circus in Birmingham, United Kingdom, Matalan has become a go-to destination for shoppers seeking a wide range of fashionable clothing, trendy footwear, and stylish home essentials.
As a department store, Matalan has established itself as a trusted provider of fashionable and affordable clothing options for men, women, and children alike. Shoppers can browse a vast selection of clothing items, from everyday wear to special occasion attire. The store also features trendy footwear options that are perfect for every season and occasion.
In addition to clothing and footwear, Matalan is also a home goods store that offers affordable and stylish homeware items. From beddings, curtains and cushions to kitchenware and tableware, Matalan has everything you need to decorate and accessorize your home. With great attention to detail, the store’s home essentials are designed to provide customers with the best quality, outstanding functionality and style.
As a point of interest, Matalan is known for its exceptional customer service. The staff is friendly, informed, and always ready to assist customers with any questions or concerns. Whether you're looking for a specific clothing item or seeking advice on decor, the Matalan team is always available to help.
Overall, Matalan is a one-stop-shop institution that caters to anyone looking for great quality clothing, footwear and homeware essentials. With its convenient location and excellent range of products available, Matalan is the perfect destination for those looking to upgrade their wardrobe or home essentials.
Photos
Location & Phone number
Dartmouth Circus, Birmingham B6 4LD, United Kingdom
Hours open
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 19:00
Sunday:
11:00 - 17:00
Reviews
"If this is the standard of retail now it is simply inadequate. We got re directed to the self serve till where we had to scan all of our shopping while a worker stood at a cash till watching us while there were no other customers around. On top of that we were told they charge 10p per hanger and got asked to take them off if we didn't want the hangers so we then had to stand and take the hangers off too again while the worker watched. At this point there's no such thing as customer service if a customer has to serve themselves."
"Quick and easy, all done within half an hour! Amar was brilliant and a pleasure to deal with. Thanks!"
"Does not accept cash. DO NOT USE. F MATALAN AND THE AGENDA ITS FOLLOWING. Received the following as it does not seem to be appearing here or matalan have found another way to communicate: Response from the owner 43 minutes ago Hi, Thank you for your review. Please accept our sincere apologies for the delays you encountered waiting to be served. We recently introduced our self serve checkouts with convenience in mind and our staff encourage customers to use them to speed up their experience. We do acknowledge, however, that we’re still optimising our staffing around the new ways of working and take your feedback onboard to improve our service in future. Please feel free to provide a more detailed account of your visit by contacting us via the contact us page on our website. I would also like to assure you that we do accept cash in all stores. Thanks again for your review All the best Matalan So does that mean items are cheaper as you are reducing staff no’s??? Your store was not accepting cash as per the communication from the little staff you have in store. I and probably many others do not approve of whatever you think this “new way of working is” again I would call it an agenda. So again f u MATALAN. What a silly answer you gave."
"Service painfully slow on tills, they need to clearly put staff on who can work faster. I'm sure they are fully aware of the same ones who take forever."
"I do not like this shop because my husband ordered a watch for my son and it was click and collect and it said collect it between 14-17 of October. My son was just begging us to go get it. and when we went they said "it is not ready to be collected it usually takes 20 days to collect"
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