Encore Dress Agency 168 Alcester Road, Birmingham B13 8HJ
About the Business
Welcome to Encore Dress Agency, located on the bustling Alcester Road in the heart of Birmingham, United Kingdom. Our establishment is a premium destination for fashion-conscious individuals seeking high-quality clothing at affordable prices.
As a clothing store, we specialize in pre-owned luxury clothing for both men and women. Our store features a wide selection of gently-used designer clothing, shoes, and accessories from some of the world's most renowned fashion labels. Whether you're searching for a casual outfit or an elegant ensemble for a special occasion, we have something to offer you.
Our point of interest is our exceptional customer service. We are passionate about making our customers feel special and helping them find the perfect outfit for any occasion. Our knowledgeable staff takes the time to understand your individual style preferences and offers personalized recommendations to make you feel confident in your new look.
As an establishment, we are committed to sustainable fashion practices. By offering pre-owned clothing, we aim to reduce the environmental impact of fast fashion while providing high-quality clothing at affordable prices. We believe that fashion should be accessible to everyone, and our store is designed to cater to a wide range of budgets and tastes.
Come visit our store at 168 Alcester Road and discover the magic of Encore Dress Agency. From designer dresses to unique accessories, we have everything you need to create a complete look. Our store is open seven days a week, and we welcome you to stop by and experience our exceptional customer service for yourself.
Photos
Location & Phone number
168 Alcester Rd, Birmingham B13 8HJ, United Kingdom
Hours open
Monday:
09:30 - 17:00
Tuesday:
09:30 - 17:00
Wednesday:
09:30 - 17:00
Thursday:
09:30 - 17:00
Friday:
09:30 - 17:00
Saturday:
09:30 - 17:00
Sunday:
Closed
Reviews
"Woman knew that she was displaying a fake bape tee in a window front for at least 2 weeks before selling it to me. I called her about it and she said that it's does say on the tag that it's a fake but none of the staff informed me of this matter before I purchased it. Staff are friendly but that's how you end up trusting such a business that sells fakes and won't refund them. Otherwise none of their "real second hand" items are second hand price. Absolute joke ting your staff should let people know that they are selling fakes. Don't come here. Waste of money."
"I had a bag of designer clothes which I wanted to enquire if they would be suitable to sell in the shop... Understand now you have to book eye appointment but there's no harm with me asking questions about the clothes I brought with me... She's was very polite and was waiting for a appointment, it's a second-hand shop I tried to ask a few questions but got a knock back because I need to book an appointment"
"Well curated pre-owned clothes always find something amazing & unique in this shop for a fraction of the prices sold in the big designer stores. Staff are always helpful, professional & friendly."
"Love this shop! Always friendly & helpful staff & the most organised & tidy dress agency I’ve come across! The displays always looks clean & classic. Found so many treasures & bargains for last minute occasions & sold so many of my clothes here. Love the quick turn around, always paid on time & unsold items are returned promptly or donated to charity. Well done to the manager & her team for surviving the lockdown."
"I have been a customer of Encore since the 1990's and I visit the shop every 2 weeks. The customer service is second to none the staff are friendly and knowledgable about fashion. If you want to save money or sell your clothing please visit them you will not be disappointed. The shop lay out is excellent and the clothes, jewellery and accessories are in immaculate condition. Encore is my favourite shop because I always get what I need. Keep up the good work girls."
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