HAPPY TOWN Chinese Takeaway

"Nice friendly service and tasty food"

"Awful. First time ordering and definitely the last. Food took over 2 hours, was cold and the beef in chow mein was green. They then came to collect the food but are yet to issue me a refund."

"Don't want to give this takeaway a star as even 1 star is not deserved. The treatment my parents have received from them is absolutley appalling and unacceptable. After ordering unedible food a phone call was made to this takeaway to complain. The food was that bad everything was boxed and bagged back up to return. The service received was disgusting. No apology was given, a refund was not possible, no offer to redo the food and my parents were interrogated, questioned and shouted at. Then the phone was put down on them. We then made the trip to drop the food back off at the takeaway and to try and resolve the situation as the service was just too appalling. My father was shouted out continually even after calmly asking the manager to stop shouting and to talk in a calm manner to find a resolution. After it became clear that this was going no where he left the food and left the takeaway. Putting aside the fact that the food was too bad to eat I'd like to think that there is a lack in training with staff around customer service but its clear that the staff do not care about their customers and their attitude towards customer feedback and cristism is simply shocking. I would strongly advise no one to order from this takeaway and we will be taking this matter further."

"Absolute belter of a Chinese, no mortgages for a chow mein so reasonably priced and you get 10 spring rolls instead of the usual shisty six. Foods always hot and on time! Occasionally the black bean sauce tastes like bisto and the parking is naff as it's on the high street. Last time I got my order I had to face the herds of the high street looking like bob the builder. Was worth it."

"We loved this chinese till tonight (30/8/19 @ 10:30pm) as we ordered food online, its 30mins late so i email them to ask why? 10 mins later i call them to find out that supposedly someone has called from my address known my address & number to send it to another address !!! They then refused to either redo our order or refund us the money or even try to fix the issue until my partner takes over the call they agree to redo our order to our address to then be told never to order from them again !!! they gave us the details of the person who called on our behalf to change address enjoy ur meal!!"