McQueen Independent 54 Beech Road, Chorlton-cum-Hardy, Manchester M21 9EG

"Long loved this store - quirky and fun stuff for every age - a perfect excuse on its own to get down to Beech Road - and great staff too"

"Today I went in looking for a jumper. When I left the shop and started to walk away, I heard shouting from inside the shop. I went back to look in and the lady running the shop screamed at the top of her voice “It would be nice to be acknowledged. You come in, you don’t say hi, ignored me and I said hi”. I remembered when I visited the shop, she was busy on her laptop. I said “I literally didn’t hear you” because I really didn’t hear a thing when I was in there. She then repeatedly yelled at me, along the lines of, “you just come into my shop, my business and you don’t acknowledge me” I was so shocked. She then shouted “I’m having a bad day, sorry.” But it wasn’t apologetic just an attack. My heart was racing and I felt sick. There’s no way I’ll visit again!"

"I bought a dress from here as a last minute back-up for a wedding. The assistant was quite pushy and did not make the returns policy clear at all. I decided not to wear the dress as it was see through in natural light and made a special trip to return the dress 2 days later, as I had been led to believe I could get a refund within 10-days. I was told I could only get a credit note and that I should have read the back of my reciept more carefully. I wrote an email explaining the situation, but after 7-days I have still not received a response. Very poor service for an overpriced dress. I will not be shopping here again."

"Lovely shop, beautiful clothes, some friendly staff.... Unfortunately I'm put off by the pressure to buy and the constant grabbing of items by a certain staff member and telling me 'this (£200) jumper would go well' or 'do you like this' or 'this would suit you' etc....when I just want to look and not have suggestive selling shoved in my face. It's really overwhelming, needs to be turned down a notch,as I will no longer visit. Ironically I would buy more, if it wasn't for the 'trying to be friendly and subtle' yet transparent hard sell."