The island inn 2 Kenrick Way, West Bromwich B70 6BB

"Won't ever go back! Need work on their customer service starting with the owner! Owner who takes orders in the kitchen was dishonest and a liar. When our starters did arrive an hour late we realised there were no kebabs. Owner claimed this could not be true. Told him go look at the CCTV which we had in our corner. So rude to my father in law and then I stepped in. Customer service is appalling what a shame as we recently started to visit here as it's a nice looking place. Eventually the chef brought over kebabs. But the behaviour of the owner who took our orders was poor. We put up with delays with our food, yet felt others who ordered after got there food before us. Unfortunately a poor experience from what was a nice family get together. The waitress was ever so polite and helped us get a bigger table and her service was brilliant. Big thanks to her. Learn some customer service and how to treat your customers."

"Bar staff are great can't complain at all beer is good too. food well three times now I've ordered food twice as a takeaway and they got my order wrong!! Ordered tikka off the bone today and it was just warmish sent it back and had a refund!! It took 5-6 min tops for it to come out? Not happy with the food here at all. The excuse given was its cold out side so temperature effected it."

"Great blend of a sports bar setting with a separate restaurant. Food was very well seasoned and prepared, and it might be a bit spicy for some. Order took a while due to being very busy for the World Cup match, but we'll worth the wait as the presentation and taste was great. Healthy portions are as well and reasonable priced. Would recommend"

"Restaurant was lovely, staff very polite and friendly. Food was delicious"

"Lovely food service was great. It was a little hard to communicate with the chefs but the bar staff were so friendly. When we ordered our food there was a mix up with the orders and I ended up being given a meat dish when I am vegetarian but the mistake was sorted out straight away after it being highlighted, we still had to pay for the dish in which we didn't order but there was no complaints as it was all eaten by the family. Food is very tasty and I would highly recommend this restaurant is you want a a meal with a lot of flavour. The portions looked small in the bowl however they were actually very filling, don't be put off by the bowl it holds alot. This place was very pleasing and I would recommend eating here."