GATEFORD GRILL 404 Gateford Road, Worksop S81 7BP

"*******CAUTION DO NOT USE******** The food took 1 hour & 20 mins to arrive and was cold and inedible. I contacted them to be told that they would refund me for chips but nothing else. They made out that they couldn't understand why it was cold as the delivery driver came straight to our address... and it is only a 7 mins drive away. AVOID GATEFORD GRILL AT ALL COSTS. WASTE OF MONEY, WASTE OF TIME, WASTE OF EFFORT AND APPALLING CUSTOMER SERVICE."

"I generally only post a review if I feel others need warning of poor food or service, hence this review! I have been here 4 times in the last 6 months and it is consistently poor. I always feel very unwelcome, staff are rude and they always make me feel like a burden to them. I once asked for a change from mushrooms to black pudding (which i was expecting to pay for) and they just sighed and said they couldn't make any changes to the listed breakfast. I explained i would pay and they said sorry I can't do it! Twice I have had under cooked eggs. They open until 130pm, I arrived at 12.45pm and they said they would have to see if the chef is still cooking this late! 10 minutes later they came through and took my order! This is the worst Cafe for just about every aspect of dining and I go to a lot of Cafe's nationwide with being a trucker. I have no idea how this establishment keeps going. Terrible."

"Customer service is absolutely appalling, had the phone put down on me mid sentence. Food is inedible so I’d go else where, by else where I mean out the bin would be better."

"Ordered from here before and never had a problem with the food. I ordered today and asked for really well done bacon as when previously ordered well done bacon there was no difference and not well done. Today it came burnt to a crisp, if you pick up the bacon it just crumbles in your hand and just tastes cremated. I rang up the store to sort out this matter to just be spoken down to by a rude woman. We asked for a refund for the order (which consisted of two bacon sandwiches with extra bacon so nothing really but bacon) to be told there is nothing that can be done and that she had to go because other calls were coming through. So instead we asked for just a refund on the extra bacon we had paid for, just for her to say the same thing and put the phone down on me. Nothing but rude the whole way through the conversation, didn’t even seem as though she was bothered about the complaint at all. Yes we had asked for ‘really well done’ bacon but not cremated, there’s a difference between really well done and burnt to a crisp which this woman clearly does not understand."

"Always good food here and their delivery service is second to none if I have a complaint it's only a tiny one I have always like my eggs with runny and unfortunately they tend to overcook them slightly but no big deal"