Pizza Express 147 Strand, London WC2R 1JA

"This ain't no pizza. Extremely thin and undercooked base. Toppings were fine, but honestly even pizza hut is better. Service was fine up until I asked for the bill. We needed to make a quick move but what looked like the manager preferred to wait more tables before actually getting us the bill. After 10 minutes of this, I just walked up to the counter and politely asked again, to which I was scoffed at and directed to a colleague. I could "excuse" the pizza but not the service. Never again."

"What a lovely way to kick off my 2023 Pizza Express Challenge (to visit every restaurant in London). This was a birthday celebration with friends from St. Giles, dining at the Aldwych branch. Atmosphere: 17/20 I thought this was a quaint and atmospheric restaurant. Loved the floral contributions. It is situated on the Strand and has a beautiful view of St. Mary Le Strand Church from just outside. Quality of food: 15/20 This was a good quality Pollo Pesto with no mushrooms and the Coppa Gelato came with plenty of chocolate sauce. Unfortunately, we were too late for dough balls as they had run out and it was not possible to order hot drinks after the meal. Staff friendliness and efficiency: 16/20 The manager was very helpful when making the booking for 15 people. We were well looked after with the waitress bringing the food out and knowing who had ordered each dish (we had to pre-order our food). The waiter was charming, engaged in conversation and was apologetic for forgetting to bring me a straw after a busy day. Cleanliness: 17/20 The restaurant was clean and comfy and our table was well prepared for the 8pm start. Overall enjoyment: 16/20 I would definitely go back. Final score: 81/100 (A) Excellent Next stop: Baker Street"

"Really great experience here last night. Thank you! My friends and I had arranged to eat elsewhere but had been kept waiting for an hour and a half, at which point we gave up and walked hopefully into this Pizza Express. It was late and there were 7 of us but the staff were wonderfully accommodating, friendly and helpful. The food was great as well. Just what the doctor ordered. Thank you very much indeed. Couldn’t have been better."

"Very slow service, only two staff were working, one who was clearly a manager and was often occupied with tasks that weren’t service. The food was good and the server was kind and complimentary, however every time we needed something we had to reach out to ask, after much straining for eye contact had failed!"