Cinquecento 1 Cale Street, London SW3 3QT

"I loved this little Italian place for the atmosphere and food. We had tomato bruschettas and pizza to share. All good was incredibly yummy. Pizza from the oven was something else, true Italian taste. The stuff we’re friendly and the service was good. Will be going there again for cozy dinners in Chelsea."

"I had a lunch with my mum weekday, so there’s not too busy. We could have a table without booking. I ordered pizza margarita with extra burrata and lemonade. My mum ordered homemade Gnocchi with tomato sauce and a glass of red wine. It’s very delicious! To be honest I didn’t need to order extra burrata, because there were already a lot of mozzarella cheese. We couldn’t finished all, so we ask take it away. Staffs were very friendly. We paid total around £45. It’s reasonable price around Chelsea. I will definitely come back:)) highly recommend!!"

"It is hard to express in words my disgust and overwhelming disappointment for my experience here. I can’t remember the last time I have had a worse experience at a restaurant in London, in about 8 years. We arrived prepared to wait, but found outside tables were empty. We were told it would be 45 minutes and we would receive a phone call, so we left and came back 45 minutes later, and they seated us. Just after we sat down, another diner who hadn’t even been into the restaurant to ask for a table, just sat down and blended in with the other guests with no staff intervention. Other people asked for tables, they were informed the restaurant was “fully booked” despite the restaurant stating online they take no bookings for under 6 people and its walk-in only. I had no knife at my setting. The waitress came out and asked if we would like drinks, which we ordered. She came back out to organise food but we insisted on waiting for the remaining member of our party to arrive. After 10 minutes, they arrived and we had to chase up our drinks. The water glasses were dirty and had an awful stench. We accidentally spilled a drink on the table, which we mopped up with one of the menus. We were given no offer of help, or a cloth to clean it. We then proceeded to wait 25 minutes for our order to be taken. We asked 3 staff members. One said yes and walked off, on two occasions we walked inside to ask to order. One time the staff member said “just give us a minute”. Eventually they came and took our order, and we had to follow up on more drinks again. When our pizzas arrived they were practically inedible. The crust was burnt the whole way around the outside on one, on the bottom of another. Two of the pizzas were dripping in oil, so much as the toppings were unable to sit together without sliding, and a fork sank into the surface of the pizza. I just ate the non burnt bits of crust as the rest was practically inedible. The small piece of vegan cheese I tasted had a horrible texture to it, and the tomato sauce was incredibly sour. I also believe one of the wines that was ordered, was given to the wrong table, and we received the wrong wine. Not to mention the prices! I wouldn’t tell my worst enemy to come to this restaurant. The entire experience from start to finish was appalling and with the exception of one male staff member, the other staff are unfriendly, unwelcoming and slack. I will not be visiting this venue again. I’m unsure why they have received so many positive reviews. I would leave less than one star if possible."

"Great place full of Italian taste. Starters and fritti were amazing, delicious and well made. A bit disappointed with the dough of my pizza, it did not seem to be fully cooked, but I can not give them less than 4 stars anyway. I do think the busy environment did not help, but the guys know what they're doing."

"The pizzas are really good. However some of the staff were quite unfriendly and unhelpful accommodating allergies. If you can't eat garlic they make it really difficult for you to find something without. It's a real pity because the food was very good but unfortunately the staff made it uncomfortable (except for a female waitress who was the only competent one on that day)."